History

99.356% Uptime
Timetabling and Resource Booker 'MyBookings' Maintenance
Core Services / Timetabling
No events for 3 days!
Career Zone / Kingston Award Maintenance 10-11 March
Core Services / Web based services
EMS (Estates Management System) Maintenance 9th March
Core Services / Web based services
No events for 8 days!
Estates Management System Essential Maintenance
Core Services / Web based services
No events for 6 days!
Student Record Systems - Essential Maintenance
Core Services / Student Record Systems
No events for 3 days!
My Bookings system will be unavailable on 16-20th February
Core Services / Timetabling
No events for 2 days!
Careers and Employability Service - Essential Maintenance
Core Services / Web based services
No events for 2 days!
Essential maintenance to the KU Mobile App 14-15th February
Core Services / KU Mobile App
No events for 1 day!
Service Desk Portal (ISM) Essential Maintenance
Core Services / Service Desk Systems
Media Library - Essential Maintenance
Core Services / Web based services
Unified downtime on 11th February
Core Services / Unified
No events for 12 days!
Careers and Employability Service - Essential Maintenance
Core Services / Web based services
No events for 1 day!
Timetabling - Essential Maintenance
Core Services / Timetabling
No events for 3 days!
Issues with Microsoft Office 365 Services
Core Services / Email
Media Library - Essential Maintenance
Core Services / Web based services
No events for 7 days!
Media Library - Essential Maintenance
Core Services / Web based services
Media Library - Essential Maintenance
Core Services / Web based services
No events for 3 days!
Turnitin - Scheduled Maintenance
Education Resources / Turnitin
No events for 2 days!
Managed Print Service - Essential Maintenance
Infrastructure / MFD - Print / Copy / Scan
No events for 1 day!
Wide Format Printing - Essential Maintenance
Infrastructure / MFD - Print / Copy / Scan
No events for 18 days!
AppsAnywhere service unavailable
No events for 1 day!
Print Services - Essential Maintenance
Infrastructure / MFD - Print / Copy / Scan
Service Desk Portal (ISM) Essential Maintenance
Core Services / Service Desk Systems
No events for 1 day!
Planon is not currently available for Facilities Issues
Core Services / Web based services
No events for 2 days!
Network Issues on campus - 9th December
Infrastructure / Network
Essential Maintenance to Wired & Wi-Fi Network
2 Affected Services:
No events for 20 days!
Maintenance Planned on Eduroam Wireless
Infrastructure / Wi-Fi
No events for 10 days!
Laptop Loans Service
Core Services / Other
No events for 3 days!
Careers and Employability system maintenance
Core Services / Web based services
No events for 1 day!
Unified Essential Maintenance
Core Services / Unified
No events for 4 days!
My Desktop Anywhere Essential Maintenance
Infrastructure / My Desktop Anywhere
No events for 2 days!
Timetabling - Essential Quarterly Maintenance
Core Services / Timetabling
No events for 13 days!
InPlace Essential Maintenance
Core Services / Web based services
No events for 8 days!
ePAD Maintenance
Core Services / Web based services
No events for 10 days!
MyTimetable system maintenance
Core Services / Timetabling
Intermittent access to Eduroam (Wi-Fi)
Infrastructure / Wi-Fi
No events for 3 days!
MyTimetable Application Calendar function outage
Core Services / Timetabling
No events for 4 days!
Careers and Employability system Essential Maintenance
Core Services / Web based services
No events for 1 day!
Estates Management System Essential Maintenance
Core Services / Web based services
DataInsight/Tableau - Essential Maintenance
Core Services / Web based services
No events for 10 days!
Student Information Desk System - Essential Maintenance
Core Services / Web based services
Placements System - Essential Maintenance
Core Services / Web based services
No events for 2 days!
ePAD Essential Maintenance
Core Services / Web based services
No events for 4 days!
Resource Booker Essential Maintenance
Core Services / Timetabling
Resource Booker Maintenance
Core Services / Timetabling
No events for 8 days!
Essential Maintenance to Wi-Fi Network
Infrastructure / Wi-Fi
No events for 8 days!
Availability of non essential services until 15/08
Core Services / Other
No events for 10 days!
KU Extra / Dynamics - Maintenance 04/08/22
Core Services / Web based services
No events for 3 days!
SITS / OSIS maintenance (16.30 29 July to 09.00 on 1 August)
2 Affected Services:
Unified Maintenance (11am 30th July to 9am 1st August)
Core Services / Unified
No events for 5 days!
High Temperature Affecting KU Services
Infrastructure / My Desktop Anywhere
No events for 6 days!
Onsite IT Support Monday and Tuesday
Core Services / Other
No events for 15 days!
Power shutdown to some buildings at Kingston Hill
Infrastructure / Power
No events for 2 days!
Unified Essential Maintenance
Core Services / Unified
No events for 4 days!
Power shutdown to some buildings at Kingston Hill
Infrastructure / Power
No events for 1 day!
Essential network maintenance
2 Affected Services:
No events for 1 day!
Essential network maintenance
2 Affected Services:
No events for 7 days!
Ivanti Service Manager - Essential Maintenance 16th & 17th June
Core Services / Service Desk Systems
No events for 5 days!
Essential network maintenance
2 Affected Services:
My Desktop Anywhere Downtime
Infrastructure / My Desktop Anywhere
Essential network maintenance
2 Affected Services:
No events for 25 days!
RMS Essential Maintenance
Core Services / Web based services
No events for 4 days!
Essential Network Maintenance
Infrastructure / Network
No events for 14 days!
SEAts Checkin service is currently unavailable
Core Services / Web based services
No events for 4 days!
Essential Maintenance to Wired & Wi-Fi Networks
2 Affected Services:
No events for 3 days!
Resource Booker Essential Maintenance
Core Services / Web based services
No events for 5 days!
EMS (Estates Management System) maintenance - 14th April
Core Services / Web based services
No events for 1 day!
ePAD maintenance
Core Services / Student Record Systems
No events for 1 day!
Planned Maintenance to Student Applications: 6th - 11th April
Core Services / Student Record Systems
No events for 4 days!
SITS, OSIS, Student Hub and Post Graduate apps - April 7-11th
2 Affected Services:
No events for 1 day!
Awaken BeOnline - Essential Maintenance
Core Services / Web based services
No events for 2 days!
Planned upgrade of Timetabling systems.
Core Services / Timetabling
No events for 1 day!
Unified Essential Maintenance
Core Services / Unified
No events for 6 days!
Service Desk Portal (ISM) Essential Maintenance
Core Services / Web based services
IT Support Contacts:
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