History

99.737% Uptime
Unified Essential Maintenance
Core Services / Unified
No events for 10 days!
SITS/OSIS Essential Maintenance
Core Services / Student Record Systems
No events for 5 days!
Virtual Desktop Environment - Essential Maintenance
Core Services / Other
No events for 5 days!
Service Desk Portal (ISM) Access
Core Services / Service Desk Systems
No events for 8 days!
Data Insights Availability
Core Services / Web based services
No events for 1 day!
Cisco Jabber Offsite Use
Infrastructure / Telephony Services
No events for 18 days!
Estates Management System Essential Maintenance
Core Services / Web based services
No events for 11 days!
Career Zone Essential Maintenance
Core Services / Web based services
No events for 14 days!
Essential Maintenance to Wired and Wireless Network
2 Affected Services:
No events for 1 day!
MyCloudDesktop Remote Apps
Infrastructure / My Desktop Anywhere
Unified Essential Maintenance
Core Services / Unified
Essential Maintenance to Cisco Jabber Expressway (Remote Only)
Infrastructure / Telephony Services
No events for 19 days!
Essential Maintenance to Wired and Wireless Network
Infrastructure / Network
No events for 2 days!
Unified Access
Core Services / Unified
Unified Access
Core Services / Unified
Unified Essential Maintenance
Core Services / Unified
Essential Maintenance to Wired and Wireless Network
Infrastructure / Network
No events for 3 days!
SEAtS - Checking-in to Classes
Core Services / Other
No events for 26 days!
Box - Outage
Core Services / Web based services
No events for 29 days!
Issues contacting the KU Service desk via Phone
Core Services / Service Desk Systems
No events for 3 days!
Issues with Microsoft Services like Teams and Outlook
2 Affected Services:
No events for 4 days!
Handshake - Essential Maintenance
Core Services / Web based services
No events for 15 days!
Library Services Unavailable
Education Resources / Library Resources
Managed Print Service Availability
Infrastructure / MFD - Print / Copy / Scan
Managed Printing Maintenance – 9th to 16th October
Infrastructure / MFD - Print / Copy / Scan
No events for about 1 month!
Welcome Induction Schedule access issues
Core Services / KU Mobile App
No events for 12 days!
Managed Printing Downtime
Infrastructure / MFD - Print / Copy / Scan
No events for 3 days!
Password Changer / Forgotten Password Tool
Core Services / Web based services
No events for 4 days!
Wi-Fi Network Connectivity
Infrastructure / Wi-Fi
No events for 1 day!
Estates Management System Essential Maintenance
Core Services / Web based services
No events for 18 days!
Managed Print Service Unavailable
Infrastructure / MFD - Print / Copy / Scan
No events for 10 days!
Unified Maintenance -31/07 to 01/08
Core Services / Unified
No events for 15 days!
Network Transformation Update
Infrastructure / Network
iCat and ePrints access
Education Resources / Library Resources
No events for 2 days!
Estates Management System Essential Maintenance
Core Services / Web based services
Handshake - Essential Maintenance
Core Services / Web based services
KULoans System - Planned Maintenance
Core Services / Web based services
No events for 1 day!
Unified Essential Maintenance
Core Services / Unified
Ms Teams - Issues with posting Images/docs in chats
Core Services / Web based services
No events for 11 days!
Microsoft Teams access
2 Affected Services:
No events for 1 day!
Handshake Maintenance - 28th June 7-9pm
Core Services / Web based services
No events for 2 days!
EPAD Planned Maintenance
Core Services / Web based services
Core Network Hardware Upgrade
2 Affected Services:
No events for 2 days!
Essential Network Maintenance
2 Affected Services:
No events for 1 day!
Handshake - Essential Maintenance
Core Services / Web based services
No events for 1 day!
Estates Management System Essential Maintenance
Core Services / Web based services
No events for 5 days!
Printing Maintenance - 15th June
Infrastructure / MFD - Print / Copy / Scan
StudentHub Unavailable
Core Services / Web based services
iCat is Currently Unavailable
Education Resources / Library Resources
No events for 5 days!
Student Information Desk System - Essential Maintenance
Core Services / Web based services
No events for 7 days!
Managed Print Service Unavailable
Infrastructure / MFD - Print / Copy / Scan
No events for 5 days!
Handshake Planned Maintenance today!
Core Services / Web based services
AppsAnywhere Major Upgrade
2 Affected Services:
No events for 2 days!
Handshake Planned Maintenance today!
Core Services / Web based services
No events for 4 days!
Scheduled update to the Aptem system (Degree Apprenticeships)
Core Services / Web based services
Phishing Attack OSIS
2 Affected Services:
No events for 12 days!
Resource Booker Essential Maintenance
Core Services / Timetabling
IT Support Contacts:
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