History
99.386% Uptime
Maintenance Planned on Eduroam Wireless
Infrastructure / Wi-Fi
No events for 10 days!
Laptop Loans Service
Core Services / Other
No events for 3 days!
Careers and Employability system maintenance
Core Services / Web based services
No events for 1 day!
Unified Essential Maintenance
Core Services / Unified
No events for 4 days!
My Desktop Anywhere Essential Maintenance
Infrastructure / My Desktop Anywhere
No events for 2 days!
Timetabling - Essential Quarterly Maintenance
Core Services / Timetabling
No events for 13 days!
InPlace Essential Maintenance
Core Services / Web based services
No events for 8 days!
ePAD Maintenance
Core Services / Web based services
No events for 10 days!
MyTimetable system maintenance
Core Services / Timetabling
Intermittent access to Eduroam (Wi-Fi)
Infrastructure / Wi-Fi
No events for 3 days!
MyTimetable Application Calendar function outage
Core Services / Timetabling
No events for 4 days!
No events for 1 day!
Estates Management System Essential Maintenance
Core Services / Web based services
DataInsight/Tableau - Essential Maintenance
Core Services / Web based services
No events for 10 days!
Placements System - Essential Maintenance
Core Services / Web based services
No events for 2 days!
ePAD Essential Maintenance
Core Services / Web based services
No events for 4 days!
Resource Booker Essential Maintenance
Core Services / Timetabling
Resource Booker Maintenance
Core Services / Timetabling
No events for 8 days!
Essential Maintenance to Wi-Fi Network
Infrastructure / Wi-Fi
No events for 8 days!
Availability of non essential services until 15/08
Core Services / Other
No events for 10 days!
KU Extra / Dynamics - Maintenance 04/08/22
Core Services / Web based services
No events for 3 days!
Unified Maintenance (11am 30th July to 9am 1st August)
Core Services / Unified
SITS / OSIS maintenance (16.30 29 July to 09.00 on 1 August)
2 Affected Services:
- Core Services / Student Record Systems
- Core Services / Web based services
No events for 5 days!
High Temperature Affecting KU Services
Infrastructure / My Desktop Anywhere
No events for 6 days!
Onsite IT Support Monday and Tuesday
Core Services / Other
No events for 15 days!
Power shutdown to some buildings at Kingston Hill
Infrastructure / Power
No events for 2 days!
Unified Essential Maintenance
Core Services / Unified
No events for 4 days!
Power shutdown to some buildings at Kingston Hill
Infrastructure / Power
No events for 1 day!
No events for 1 day!
No events for 7 days!
Ivanti Service Manager - Essential Maintenance 16th & 17th June
Core Services / Service Desk Systems
No events for 5 days!
My Desktop Anywhere Downtime
Infrastructure / My Desktop Anywhere
No events for 25 days!
RMS Essential Maintenance
Core Services / Web based services
No events for 4 days!
Essential Network Maintenance
Infrastructure / Network
No events for 14 days!
SEAts Checkin service is currently unavailable
Core Services / Web based services
No events for 4 days!
No events for 3 days!
Resource Booker Essential Maintenance
Core Services / Web based services
No events for 5 days!
No events for 1 day!
ePAD maintenance
Core Services / Student Record Systems
No events for 1 day!
Planned Maintenance to Student Applications: 6th - 11th April
Core Services / Student Record Systems
No events for 4 days!
SITS, OSIS, Student Hub and Post Graduate apps - April 7-11th
2 Affected Services:
- Core Services / Student Record Systems
- Core Services / Web based services
No events for 1 day!
Awaken BeOnline - Essential Maintenance
Core Services / Web based services
No events for 2 days!
Planned upgrade of Timetabling systems.
Core Services / Timetabling
No events for 1 day!
Unified Essential Maintenance
Core Services / Unified
No events for 6 days!
Service Desk Portal (ISM) Essential Maintenance
Core Services / Web based services
No events for 2 days!
Service Desk Portal (ISM) Essential Maintenance
Core Services / Web based services
No events for 3 days!
Essential Maintenance to Wired & Wi-Fi Network
Infrastructure / Network
No events for 1 day!
Seething Wells - Interruption to KU Network
Infrastructure / Network
No events for 12 days!
Access to some KU services
Core Services / Web based services
DataInsight/Tableau - Essential Maintenance
Core Services / Web based services
No events for 6 days!
My Bookings Emergency Maintenance
Core Services / Timetabling
Issues accessing Box
Core Services / Web based services
No events for 1 day!
Current outage on Vonage telephony
Core Services / Service Desk Systems
No events for 3 days!
No events for 1 day!
Call wait times on Service Desk
Core Services / Service Desk Systems
No events for 7 days!
Unified Essential Maintenance
Core Services / Unified
Estates Management System Essential Maintenance
Core Services / Web based services
No events for 4 days!
Essential maintenance to Unified on Saturday 5th February.
Core Services / Unified
No events for 22 days!
Estates Management System Essential Maintenance
Core Services / Web based services
No events for 4 days!
No events for 1 day!
Turnitin - Scheduled Maintenance
Education Resources / Turnitin
WPM Site is not working
Core Services / Web based services
Kingston Award - Essential Maintenance.
Core Services / Web based services
No events for 15 days!
Essential Maintenace to Data Insight - 21/12/21
Core Services / Web based services
No events for 4 days!
Student Record Systems - Essential Maintenance
Core Services / Student Record Systems
Planned Maintenace on KU Service - 17th December 2021
2 Affected Services:
- Core Services / Web based services
- Education Resources / Library Resources
No events for 1 day!
Access to Service Desk Portal
Core Services / Service Desk Systems
No events for 1 day!
Essential Maintenance on KU Systems
Core Services / Web based services
No events for 1 day!
MFA Access Issues
Infrastructure / My Desktop Anywhere
Primo VE (iCat) Scheduled Upgrade
Education Resources / Library Resources
No events for 1 day!
Student Record Systems - Essential Maintenance
Core Services / Student Record Systems
No events for 1 day!
Resource Booker Essential Maintenance
Core Services / Web based services
- web : https://portal.kingston.ac.uk/ (24 hours)
- tel : 020 8417 3355 (mon-fri 8.00am-6.30pm)