History

99.116% Uptime
My Timetable
Core Services / Timetabling
Unified
Core Services / Unified
Turnitin
Education Resources / Turnitin
OSIS
Core Services / Student Record Systems
Unified Essential Maintenance
Core Services / Unified
No events for 2 days!
Access Manager Maintenance
3 Affected Services:
No events for 1 day!
Library Management System Maintenance
Education Resources / Library Resources
No events for 2 days!
OSIS
Core Services / Student Record Systems
Kingston University website
Core Services / Web based services
No events for 3 days!
Planned power shutdown at Penrhyn Road campus
7 Affected Services:
No events for 1 day!
Issue accessing Outlook Web and Mailboxes
2 Affected Services:
No events for 1 day!
Urgent upgrade of the Lotus engineering software
No events for 4 days!
Canvas Scheduled Maintenance
Education Resources / VLE
No events for 1 day!
Web Room Booking
Core Services / Web based services
Seats Mobile App
Core Services / Web based services
Outlook Public folders search
Core Services / Email
Slowness to Box service
Core Services / Web based services
No events for 1 day!
Box service
Core Services / Web based services
No events for 2 days!
ALMA Essential Maintenance
Education Resources / Library Resources
No events for 1 day!
Essential Maintenance to Shared Storage Drives
Infrastructure / Network Storage
Essential maintenance to network drives
Infrastructure / Network Storage
No events for 4 days!
Box service
Core Services / Web based services
No events for 1 day!
ALMA Essential Maintenance
Education Resources / Library Resources
No events for 1 day!
Web Room Booking
Core Services / Web based services
Timetable system upgrade
Core Services / Timetabling
No events for 6 days!
My Timetable
Core Services / Timetabling
Network storage (H drive and shared storage)
Infrastructure / Network Storage
No events for 4 days!
Emergency Power Work - 20/10/2019
2 Affected Services:
No events for 1 day!
Canvas Scheduled Maintenance
Education Resources / VLE
No events for 1 day!
Timetable
Core Services / Timetabling
Essential out of hours maintenance on the WiFi
Infrastructure / Wi-Fi
No events for 3 days!
SEAtS - Student Check Ins
Core Services / Web based services
No events for 2 days!
Wireless Connectivity
Infrastructure / Wi-Fi
KUExtra outage
Core Services / Web based services
No events for 7 days!
Essential out of hours maintenance on the WiFi
Infrastructure / Wi-Fi
SEAtS - Student Check Ins
Core Services / Web based services
No events for 4 days!
ALMA Essential Maintenance
Education Resources / Library Resources
No events for 2 days!
Student Hub Essential Maintenance
Core Services / Web based services
Viewing Timetables on iPhones
Core Services / KU Mobile App
No events for 4 days!
Canvas Scheduled Maintenance
Education Resources / VLE
No events for 7 days!
Box service
Core Services / Web based services
No events for 1 day!
Temporary Network Shutdown of the New Extension building at KP
4 Affected Services:
Timetables
Core Services / Timetabling
No events for 1 day!
KU Extra Maintenance
Core Services / Web based services
No events for 3 days!
Canvas
Education Resources / VLE
Unified Security Improvements
Core Services / Unified
No events for 2 days!
Ivanti Service Manager - Essential Maintenance
Core Services / Service Desk Systems
Network Shutdown - Ground & 1st Floors - KPNE
3 Affected Services:
No events for 1 day!
Staff Space and My Kingston
Core Services / Web based services
No events for 3 days!
KUextra Essential Maintenance
Core Services / Web based services
No events for 7 days!
Essential Maintenance - Managed Printing service
Infrastructure / MFD - Print / Copy / Scan
No events for 2 days!
Microsoft Azure Authentication Issues
3 Affected Services:
  • Education Resources / VLE
  • Core Services / Other
  • Core Services / Email
No events for 5 days!
Essential Maintenance: Lynda.com is moving to LinkedIn Learning
Core Services / Web based services
No events for 5 days!
Essential Maintenance - Seats
Core Services / Web based services
Content freeze on StaffSpace and MyKingston
Core Services / Web based services
Printing unavailable morning of Thursday 8th August.
Infrastructure / MFD - Print / Copy / Scan
No events for 3 days!
Essential Maintenance - Managed Printing service
Infrastructure / MFD - Print / Copy / Scan
No events for 1 day!
Alma (iCat) Unavailable
Education Resources / Library Resources
No events for 3 days!
Essential maintenance - KU Mobile App
Core Services / KU Mobile App
No events for 4 days!
Essential Out of Hours Maintenance on the WiFi - Kingston Hill
Infrastructure / Wi-Fi
MyDesktop Anywhere Performance Degradation
Infrastructure / My Desktop Anywhere
No events for 1 day!
Essential Out of Hours Maintenance on the WiFi - Roehampton Vale
Infrastructure / Wi-Fi
No events for 2 days!
Essential Out of Hours Maintenance on the WiFi - Roehampton Vale
Infrastructure / Wi-Fi
No events for 2 days!
Essential maintenance KU Bus WiFi service
Infrastructure / Wi-Fi
No events for 3 days!
Unified Essential Maintenance - Tuesday 16 July
Core Services / Unified
No events for 2 days!
Scheduled maintenance for Turnitin
Education Resources / Turnitin
ALMA and iCat Scheduled Maintenance
Education Resources / VLE
Canvas Update
Education Resources / VLE
MEQ Maintenance (Explorance)
Education Resources / VLE
No events for 1 day!
Estate Management System - Vendor Maintenance
Core Services / Web based services
SEATS Upgrade
Core Services / Web based services
Research Repository (ePrints) Essential Maintenance
Education Resources / Library Resources
No events for 4 days!
ALMA and iCat Scheduled Maintenance
Education Resources / VLE
Network Maintenance - Saturday 6th July
3 Affected Services:
No events for 1 day!
InPlace Essential Maintenance
Core Services / Other
Disruption to the Skype service
Core Services / Web based services
Essential Maintenance - WiFi at Hind Court
Infrastructure / Wi-Fi
Unified downtime due to essential maintenance
Core Services / Unified
No events for 1 day!
SEAtS CheckIn Service
Core Services / Other
No events for 4 days!
Unified Essential Maintenance
Core Services / Unified
Service Desk Portal
Core Services / Service Desk Systems
No events for 2 days!
Opening various documents on SharePoint
Core Services / Web based services
No events for 1 day!
Update to Canvas
Education Resources / VLE
No events for 1 day!
No events for 2 days!
The Estate & Facilities Helpdesk
Core Services / Web based services
Access to MEQ's
Education Resources / VLE
No events for 1 day!
Temporary Closure of the New Extension building at Knights Park
2 Affected Services:
No events for 2 days!
Canvas Mobile App - iOS devices
Core Services / Web based services
No events for 3 days!
Knights Park New Extension maintenance
3 Affected Services:
No events for 2 days!
ALMA and iCat Scheduled Update
Education Resources / VLE
No events for 1 day!
Intermittent Slowness - jobs.kingston.ac.uk
Core Services / Web based services
Urgent Maintenance to ALMA
Education Resources / VLE
SEAtS Server Upgrade
Core Services / Other
No events for 1 day!
Estate Management System Emergency Maintenance
Core Services / Other
Upgrade of Tableau to v2019.1.4
Core Services / Web based services
Emergency Maintenance to Authentication Services
Core Services / Other
No events for 1 day!
Essential network maintenance in June
4 Affected Services:
ALMA and iCat Scheduled Update
Education Resources / Library Resources
Essential network maintenance in June
4 Affected Services:
Canvas Refresh
Education Resources / VLE
Unified Essential Maintenance
Core Services / Unified
No events for 1 day!
I&TS Services during current Major Incident in Kingston
3 Affected Services:
No events for 1 day!
SEAtS Check In Service
Core Services / Other
No events for 7 days!
Alma Degraded Service
Education Resources / Library Resources
SEAtS web portal
Core Services / Web based services
Kingston University website maintenance
Core Services / Web based services
No events for 3 days!
SEAtS Maintenance Today
Core Services / Web based services
Windows updates on Staff Desktop PCs at PR - 16/5
No events for 1 day!
Research Repository System (EPrints)
Education Resources / Library Resources
No events for 3 days!
Canvas Refresh
Education Resources / VLE
No events for 6 days!
ALMA and iCat Scheduled Maintenance
Education Resources / Library Resources
No events for 1 day!
Turnitin Service Degradation
Education Resources / Turnitin
No events for 2 days!
SEAtS web portal
Core Services / Web based services
Turnitin issues
Education Resources / Turnitin
No events for 10 days!
Canvas Scheduled Maintenance
Education Resources / VLE
Knights Park New Extension
3 Affected Services:
No events for 2 days!
SEAtS Maintenance Today
Core Services / Web based services
SITS Live
Core Services / Student Record Systems
No events for 3 days!
Library Management Systems Maintenance
Education Resources / Library Resources
Essential maintenance - KU Apps
Core Services / KU Mobile App
No events for 2 days!
Estate Management System - Scheduled Maintenance
Core Services / Web based services
No events for 3 days!
Live Chat Service
Core Services / Service Desk Systems
Turnitin
Education Resources / Turnitin
SITS Annual Upgrade
Core Services / Student Record Systems
Estate Management System Upgrade
Core Services / Web based services
No events for 1 day!
Library Resources System Scheduled Maintenance
Education Resources / Library Resources
Essential maintenance - KU Apps
Core Services / KU Mobile App
No events for 4 days!
Essential maintenance - Jukebox (Cloud Paging) Applications
Core Services / Other
MyDesktop Anywhere Scheduled Maintenance 1 - 3 April
Infrastructure / My Desktop Anywhere
Unified Essential Maintenance
Core Services / Unified
No events for 2 days!
Canvas Scheduled Maintenance
Education Resources / VLE
No events for 4 days!
Phishing Emails - Be Vigilant!
Core Services / Email
ePortfolio Website
Core Services / Web based services
No events for 2 days!
iCat and ALMA Essential Maintenance
Education Resources / Library Resources
No events for 1 day!
Laptop Loans Service - Essential Maintenance @ KP
Education Resources / Library Resources
Laptop Loans Service - Essential Maintenance @ KH
Education Resources / Library Resources
Laptop Loans Service - Essential Maintenance @ RV
Education Resources / Library Resources
Laptop Loans Service - Essential Maintenance @ PR
Education Resources / Library Resources
No events for 8 days!
Unified Essential Maintenance
Core Services / Unified
Unified Essential Maintenance
Core Services / Unified
Slowness logging into OSIS and SITS
Core Services / Student Record Systems
Slowness with OSIS and SITS
Core Services / Student Record Systems
No events for 1 day!
Essential Maintenance- iCat Database list
Education Resources / Library Resources
ALMA Essential Maintenance
Education Resources / Library Resources
Canvas Scheduled Maintenance
Education Resources / VLE
SEAtS App issues - please use cards to check in
Core Services / Other
Unified Essential Maintenance
Core Services / Unified
Essential maintenance Eadweard Muybridge building
3 Affected Services:
No events for 2 days!
Estate Management System - Scheduled Maintenance
Core Services / Web based services
No events for 2 days!
ALMA Scheduled Update
Education Resources / Library Resources
No events for 1 day!
jobs.kingston.ac.uk is unavailable
Core Services / Web based services
Planon system unavailable
Core Services / Web based services
SEAtS Essential Maintenance
Core Services / Web based services
No events for 1 day!
KU Dissertations Maintenance
Core Services / Web based services
SEAtS Attendance Readers
Core Services / Web based services
SEAtS Essential Maintenance
Core Services / Web based services
Slow response times with jobs.kingston.ac.uk
Core Services / Web based services
No events for 1 day!
iCat Scheduled Update
Education Resources / Library Resources
No events for 1 day!
Timetables and Room availability
2 Affected Services:
Estate Management System Upgrade
Core Services / Web based services
No events for 1 day!
Application Store intermittent issue
No events for 2 days!
Estates Management System Upgrade
Core Services / Web based services
Canvas - Brief Outage
Education Resources / VLE
No events for 1 day!
Canvas Scheduled Maintenance
Education Resources / VLE
Turnitin service interuption
Education Resources / Turnitin
No events for 1 day!
Some Desktop Applications not available
Alma Library Services
Education Resources / Library Resources
Lynda.com
Core Services / Web based services
Brief WiFi issues at KH, RV and Hind Court
Infrastructure / Core Network
No events for 1 day!
Timetabling - Essential Maintenance
Core Services / Timetabling
No events for 1 day!
ALMA - Scheduled Update
Education Resources / Library Resources
No events for 4 days!
Slowness with OSIS and SITS
Core Services / Student Record Systems
No events for 2 days!
ALMA - Scheduled Update
Education Resources / Library Resources
No events for 4 days!
Bill Pay service issues
Core Services / Web based services
No events for 1 day!
Outlook issues - Emails
2 Affected Services:
No events for 1 day!
ALMA - Scheduled Update
Education Resources / Library Resources
Canvas Scheduled Maintenance
Education Resources / VLE
InPlace Placements system
Core Services / Web based services
No events for 1 day!
InPlace Placements system upgrade
Core Services / Web based services
No events for 2 days!
My Timetable
Core Services / Timetabling
No events for 3 days!
Unified - Posting Financial Transactions
Core Services / Unified
No events for 5 days!
ALMA - Scheduled Update
Education Resources / Library Resources
No events for 1 day!
AppsAnywhere Licence Update
MyDesktop Anywhere Storage Offline
Infrastructure / My Desktop Anywhere
Network connectivity in Eadweard Muybridge building
Infrastructure / Core Network
Estate Management System (EMS)
Core Services / Web based services
Estates Management System - Upcoming Maintenance
Core Services / Web based services
No events for 1 day!
Maintenance to MyTimetable
Core Services / Timetabling
No events for 2 days!
Timetabling Issues
Core Services / Timetabling
No events for 1 day!
Scheduled Update to Library Management System
Education Resources / Library Resources
Turnitin Scheduled Maintenance
Education Resources / Turnitin
Canvas Scheduled Maintenance
Education Resources / VLE
No events for 1 day!
Turnitin Originality Scores
Education Resources / Turnitin
Web Payment system
Core Services / Web based services
WPM - Online Payments Upgrade
Core Services / Web based services
No events for 12 days!
SEAtS System Updates
Core Services / Web based services
No events for 2 days!
Web Room Bookings and Online Timetables
2 Affected Services:
No events for 1 day!
Power shutdown on weekend of 15/16 December
Infrastructure / Core Network
Improved login experience for certain services
Core Services / Web based services
Library Services Maintenance
Education Resources / Library Resources
No events for 2 days!
Estate Management System (EMS)
Core Services / Web based services
No events for 2 days!
My Desktop Anywhere Services
Infrastructure / My Desktop Anywhere
Essential Maintenance – SITS, OSIS and StudentHUB
Core Services / Student Record Systems
No events for 1 day!
ALMA - Scheduled Update
Education Resources / Library Resources
KP NE Refurbishment - Weekend Power Shutdown
Infrastructure / Core Network
Canvas Refresh
Education Resources / VLE
Slow loading of Turnitin originality reports
Education Resources / Turnitin
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