Web based services

Seats App

Resolved

After a continuous period of monitoring we can now confirm that the issue of checking into Lectures on the Seats App has now been resolved.
Please report any further issues with the Seats App to the Service Desk through portal.kingston.ac.uk or alternatively livechat.kingston.ac.uk
Apologies for any inconvenience this issue may have caused.

Monitoring

We have resolved the availability of checking into Lectures on the Seats App this morning.
We will continue to monitor this service throughout the day to ensure stability.
Please report any further issues with the Seats App to the Service Desk through portal.kingston.ac.uk or alternatively livechat.kingston.ac.uk
Apologies for any inconvenience this issue may have caused.

Investigating

We continue to work on restoring service to the Seats App. Further updates will be provided on the IT Status page as to progress.

Problem Identified

We have identified the source of the problem and continue to work on a resolution to restore service to the Seats App. We thank you for your patience throughout this disruption.

Investigating

We are currently aware of an issue with the Seats App resulting in no classes available to check in to.
We are investigating this as a high priority. Further updates with be made available on the IT Status Page.
Apologies for any inconvenience caused.

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