Kingston University

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SEAtS App issues - please use cards to check in

Resolved

Our vendors have confirmed that this issue has now been resolved. We will continue to monitor this service.
We apologise for any inconvenience this issue may have caused.

Problem Identified

We continue to work with our vendor having identified the issue with using the SEAtS app to register attendance. We aim to resolve this as quickly as possible.
We recommend that students continue to check in by using their KU ID cards. Card swipes will be processed once the issue has been resolved. Paper registers will continue to be taken and these can be sent to manually update the records once timetabling activity appears. We will continue to provide updates via the IT Status page

Problem Identified

We continue to work with our vendor and have identified the issue with using the SEAtS app to register attendance. We aim to resolve this as quickly as possible.
We recommend that students continue to check in by using their KU ID cards. Card swipes will be processed once the issue has been resolved. Paper registers will continue to be taken and these can be sent to manually update the records once timetabling activity appears. We will continue to provide updates via the IT Status page

Opened

We are investigating an issue using the SEAtS app to register attendance, please can students check in by using KU ID cards. Card swipes will be processed once the issue is fixed.

Where students don’t have a card they can sign a paper register and this can be sent to manually update the records once timetabling activity appears.

We will provide updates via the status page.

IT Support Contacts:
Status sites of our vendors : Adobe | box | Canvas | Ex Libris | Office365 | Vonage