MyDesktopAnywhere Connection Issue

web: https://portal.kingston.ac.uk/ (24 hours)
tel: 020 8417 3355 (mon-fri 8.00am-6.30pm)

Resolved Mar 2, 2020 9:29 AM GMT

The MyDesktopAnywhere connection issues, where the desktop was reporting a ‘trust relationship error’ has now been resolved. We thank you for your patience during this time and apologise for the inconvenience caused.

Investigating Feb 24, 2020 10:15 AM GMT

We continue to investigate the cause of the My Desktop Anywhere connection issues. Until this is identified, we are resolving each incident as it arises so as to minimise disruption.

We apologise for the inconvenience caused.

Investigating Feb 21, 2020 4:14 PM GMT

Some users may experience a problem connecting to MyDesktopAnywhere where the desktop reports a ‘trust relationship error’. The only fix for this currently is to try again later where an alternative desktop will be allocated. The issue has been logged with the vendor.
We apologise for the inconvenience this may cause.

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