KU Mobile App

KU Mobile App - Login Issues

Resolved

This issue has now been resolved.
We apologise for any inconvenience this may have caused.

Monitoring

The issue with Mobile App login has now been resolved. Apologies for the inconvenience caused and if you have any further questions please contact the Service Desk on https://portal.kingston.ac.uk or 020 8417 3355.

Investigating

We are currently investigating an issue with the KU Mobile App. Users may receive the following login error message… ‘An incorrect KU username and/or password has been entered, please try again.’ …when attempting to login to the app or https://kingston.ombiel.co.uk/
We are working to identify the cause and restore the service as quickly as possible. We apologise for the inconvenience this may cause.

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