KU Mobile App

Welcome Induction Schedule access issues

Resolved

The issues with periodic access issues to the Welcome week induction timetable have been resolved. Apologies for any difficulties this may have caused.

Monitoring

The induction timetable is visible again from the mobile app. We will continue to monitor its availability.

Investigating

We are having more issues accessing the Welcome Week induction schedule. We are continuing to work with our vendor to resolve these. In the meantime to access the Induction timetable please:
1) Go to My Timetable: https://mytimetable.kingston.ac.uk/
2) Click on view single timetable.
3) Click on 2023/24.
4) Type IND into search or scroll to view course.
5) Induction timetable will appear as a list

Monitoring

The induction timetable is visible again from the mobile app. We will monitor its availability over the next few days.

Investigating

We continue to investigate with our vendor. In the meantime to access the Induction timetable please:
1) Go to My Timetable: https://mytimetable.kingston.ac.uk/
2) Click on view single timetable.
3) Click on 2023/24.
4) Type IND into search or scroll to view course.
5) Induction timetable will appear as a list

Investigating

The Welcome week induction schedule is not currently available via the mobile app. We are working on resolving this issue. Apologies for any inconvenience this causes.

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