Service Desk Systems

Issues contacting the KU Service desk via Phone


Our phone system vendor has resolved the service issues they were having . You can phone the University as normal. Apologies for any inconvenience this may have caused you.


We are still experiencing issues with our phone system. Our phone system vendor is experiencing European wide issues and we continue to work with them to resolve the issue.
Please use the portal (, chatbot or mobile app to contact the Service Desk.


Our vendor Vonage is having a European wide issue with the service they provide us. If you need help currently please do this on the Portal (

IT Support Contacts:
Status sites of our vendors : Adobe | box | Canvas | Ex Libris | Office365 | Vonage