The issue with access to the Service Desk Portal (ISM) was resolved last week.
We apologise for any inconvenience this may have caused.
We are currently experiencing an issue with access to the Service Desk Portal. Users already logged in, may continue to use the system and log tickets. However, until we have resolved the issue, with help from our vendors, please call the Service Desk with emergency issues only. Once access is restored, tickets can be logged once again via the portal. We apologise for the inconvenience caused.